Help Center
How do I get in touch with the billing department?

The best way to get in touch with billing is to call our Patient Billing Support Center at 1-833-351-8255. Press 2 for current patients, then 4 to reach Billing Support. Our support team is available Monday through Friday from 8AM to 8PM, Eastern.

You can also reach out with any billing questions via email by sending a note to After we get your message, you can expect a response from one of our billing specialists in 3-4 business days.

Need more help?
If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 7:30AM to 8:30PM, Sat to Sun 9AM to 5PM EDT.