Help Center
What’s an explanation of benefits?

An Explanation of Benefits is a document sent by your insurer that explains the cost of each service you receive. You might get one in the mail after your first appointment. It might look like a bill, but it’s just a guide to help you understand the cost of your care. We’ll send bills to you via email, text, and paper statements.

Need more help?
If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 7:30AM to 8:30PM, Sat to Sun 9AM to 5PM EDT.